492,685 questions with Microsoft 365 and Office-related tags

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Sole Global Administrator locked out by MFA — Tenant Recovery required

I am the sole Global Administrator of my Microsoft 365 tenant. My password works and I have successfully reset it, but Microsoft Authenticator MFA no longer works. Push notifications do not arrive, verification codes are rejected, and “Sign in another…

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T13:40:58.12+00:00
Andrei Matylevich 0 Reputation points
2 answers

Microsoft Blocked macros from running Because the source of this file is untrusted (Excel)

While opening the Excel Sheet getting above message. I unblocked the file but still getting above message.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T11:49:46.72+00:00
Ravi Tarun Prasad Nimmalapudi 0 Reputation points
edited the question 2026-09-14T13:39:57.9466667+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
0 answers

lost emails

Hi I recently changed domain from safetech to yell.com but now logged out of my email and unable to get old emails. Is there a way I can get my old emails back, as when I try and login using old details, it's not working

Microsoft 365 and Office | Other
asked 2026-09-14T13:36:03.8+00:00
andrew seymour 0 Reputation points
2 answers

ONEDRIVE Removed, How to restore User Shell Folders path?

After removing 1drive via uninstaller and after following the guide here to completely "erradicate" 1drive, my folder path to desktop, pictures, documents (etc) got switched from C:\Users\b11111\Desktop to now everything residing in the…

Microsoft 365 and Office | OneDrive | For home | Windows
asked 2026-09-11T17:07:41.1266667+00:00
Max Hanna 0 Reputation points
edited a comment 2026-09-14T13:34:40.5733333+00:00
Max Hanna 0 Reputation points
1 answer

Outlook LTSC 2024 shows "This feature has been disabled by your administrator" at startup after update to Build 17932.20996

Environment: Office LTSC 2024, volume licensed, managed via Active Directory Group Policy Enterprise environment Connected Experiences and related privacy/sign-in settings configured via GPO Symptom: Since updating Office LTSC 2024 to Version…

Microsoft 365 and Office | Install, redeem, activate | For business | Windows
asked 2026-09-14T06:34:24.0133333+00:00
Zacharias Embaxter 70 Reputation points
commented 2026-09-14T13:34:38.2033333+00:00
Zacharias Embaxter 70 Reputation points
2 answers

how to fix my authticator app so that i recieve the notifications.

i need to access my email for school, but in order to do that i need to approve this is the autheticator app, to which when i do, the number does not appear in my app and leaves me with not being able to access my email. why is this happening and how can…

Microsoft 365 and Office | Subscription, account, billing | For education | Other
asked 2026-09-14T13:20:47.88+00:00
Bradley Fox 0 Reputation points
answered 2026-09-14T13:33:03.9233333+00:00
Killian N 3,900 Reputation points Independent Advisor
2 answers

Excel Spreadsheets Keep Refreshing and Won’t Open

My Excel spreadsheets keep refreshing on their own, and I’m unable to access them. I’ve tried different browsers and computers, but nothing has worked. I’ve also tried calling customer support, but I keep getting redirected to a chat that leads…

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-12T14:34:43.0766667+00:00
Jerry Mercado 0 Reputation points
commented 2026-09-14T13:31:46.3+00:00
Thomas4-N 21,565 Reputation points Microsoft External Staff Moderator
1 answer

stock market quotes

I cannot update the stock market price history; it is configured for the period from September 14, 2025, to September 14, 2026, but it gets stuck at September 4, 2026, and skips to September 14, 2026.

Microsoft 365 and Office | Excel | For home | Windows
asked 2026-09-14T13:30:46.9866667+00:00
Manuel Silva 0 Reputation points
answered 2026-09-14T13:31:05.6433333+00:00

AI answer

0 answers

how to insert formula for goal sick applicable for changing values from table in exel

I have one requirement. See below Requirement: I need to give value in D9 so that E10 (0.5) =E11. I can do with "WHAT IF --> Goal Seek" .. for one time this is ok .. But i do have 600 sheets like above... I need to insert formula that must…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-14T13:30:53.0766667+00:00
Chaturvedi, Santosh 400 Reputation points
0 answers

When i enter my product key i get an error message saying service unavailable please try again later

i have bought microsoft office and went to renew. when i enter the product key it goes to a page saying service unavailable, please try again later. can anyone help please?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows
asked 2026-09-14T13:09:28.9333333+00:00
lizzo48 0 Reputation points
commented 2026-09-14T13:30:21.9533333+00:00
Stefan Blom 351.5K Reputation points MVP Volunteer Moderator
1 answer

Used incorrect email to create an account

I subscribed and created and account using an incorrect email address, how can I change it to my email address?

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T13:09:10.52+00:00
Luis Santos 0 Reputation points
commented 2026-09-14T13:29:15.7833333+00:00
Luis Santos 0 Reputation points
1 answer

microsoft 365 Word crash

Good morning, I'm hereby reporting a serious technical issue that occurred while working in Microsoft Word, which resulted in the loss of a significant portion of my work on a document. A few days ago, while working on an important document, Microsoft…

Microsoft 365 and Office | Word | For education | Windows
asked 2026-09-14T12:01:43.57+00:00
Dominika Margas 0 Reputation points
edited the question 2026-09-14T13:28:25.25+00:00
Daniel-Vo 6,355 Reputation points Microsoft External Staff Moderator
2 answers

LaTeX formulas from Excel don't work with MS Word equation fields

I am using Office 365, and I'm having trouble using links in Excel formulas. In some older versions of MS Office, I had to paste a formula written in Excel as unformatted Unicode text (using Paste Special) and convert it to a proper formula; it worked…

Microsoft 365 and Office | Word | For home | Windows
asked 2026-09-12T09:19:34.01+00:00
User 0 Reputation points
commented 2026-09-14T13:26:20.8566667+00:00
Thomas4-N 21,565 Reputation points Microsoft External Staff Moderator
1 answer

Error Code: 399287 - failed login on MFA

Hello, I am getting Error Code: 399287 when trying to login in my account which is [Moderator note: Personally Identifiable Information removed] @viaggiobg.onmicrosoft.com Can the MFA be reset.

Microsoft 365 and Office | Subscription, account, billing | For business | Other
asked 2026-09-14T12:16:15.7+00:00
Пепа Алексиева 0 Reputation points
commented 2026-09-14T13:24:14.8133333+00:00
Demi Nguyen 1,665 Reputation points Independent Advisor
1 answer

i cannot use my excel

i cannot use my excel when i click it theres an indication pop up that saying repair, help and cancel as you can see on the button from the above, when i click repair the indication will disappear and after 1 sec the excel also will disappear and i…

Microsoft 365 and Office | Excel | For education | Windows
asked 2026-09-13T01:23:31.45+00:00
Carlo Francisco 0 Reputation points
commented 2026-09-14T13:23:31.34+00:00
Darren Bruce 1,395 Reputation points Independent Advisor
1 answer

Non-profit Office 365 activation failure error code 49dvs

All updated, removed office, rebooted, reinstalled office 365. Same 49dvs error. Help.

Microsoft 365 and Office | Install, redeem, activate | For business | Other
asked 2026-09-12T22:21:23.6766667+00:00
Trinity 0 Reputation points
commented 2026-09-14T13:22:53.3033333+00:00
Darren Bruce 1,395 Reputation points Independent Advisor
1 answer

STOCKHISTORY function not working

Hi, I’m having trouble with the Excel STOCKHISTORY function. I’m trying to use STOCKHISTORY to retrieve historical stock prices in two ways: Pull a time series of historical prices between two dates. Pull the stock price for an individual date, where…

Microsoft 365 and Office | Excel | For business | Windows
asked 2026-09-11T08:31:49.32+00:00
Arne 5 Reputation points
commented 2026-09-14T13:21:51.6866667+00:00
Darren Bruce 1,395 Reputation points Independent Advisor
2 answers

Excel displays "The picture is too large and will be truncated" when copying/cutting/pasting data in all workbooks

Hello, I am troubleshooting an issue for a Microsoft 365 Apps user where Excel displays the error: "The picture is too large and will be truncated." The issue occurs whenever the user performs actions such as: Copy Cut Paste Format…

Microsoft 365 and Office | Excel | For business | Windows